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Alex Rivera

Senior Technical Program Manager
alex.rivera@email.com | linkedin.com/in/alexrivera | github.com/alexrivera

Summary

Six years leading cross-functional programs at high-growth companies. Shipped a 200+ integration API migration in half the projected timeline. Passed SOC 2 Type II on the first attempt. Reduced enterprise time-to-first-value from 90 days to 38 days. Currently leading the technical program function at a Series B developer infrastructure company.

Experience

Senior Technical Program Manager · Meridian Systems
San Francisco | Feb 2022 – Present
  • Designed and ran the API platform migration program for 200+ enterprise integrations, compressing the migration window from 14 months to 6 months through phased rollout tooling and a self-service migration dashboard
  • Led SOC 2 Type II readiness program from zero to audit pass in 8 months — coordinating engineering, legal, and security across 12 control domains, 0 exceptions on first attempt
  • Built the technical program function from scratch: defined the program charter, hired 2 associate TPMs, and established the delivery framework used across 6 product teams
  • Managed the integration health dashboard initiative — surfacing uptime, latency, and error-rate signals across 200+ active integrations, reducing escalation volume by 40%inferred
Technical Program Manager · Talbot Analytics
Chicago | Aug 2019 – Jan 2022
  • Ran the data warehouse migration program (Redshift to Snowflake), coordinating 8 engineering squads and 3 external vendors, delivering on schedule with zero production incidents during cutover
  • Owned the enterprise onboarding program for Fortune 500 customers, reducing time-to-first-value from 90 days to 38 days through standardized implementation playbooks and pre-built connector templates
  • Led the compliance readiness initiative for HIPAA and SOC 2 Type I, closing 34 audit findings across 3 engineering teams in 5 months
Program Manager · Talbot Analytics
Chicago | Jan 2018 – Jul 2019
  • Coordinated delivery of the self-service analytics platform across product, data engineering, and customer success
  • Managed stakeholder communications for a 12-month platform rebuild affecting 400+ enterprise customers
  • Tracked and reported program status to executive leadership weekly, flagging risks with at least 2 weeks of lead time

Select Works

  • migration-dashboard — open-source self-service migration tool; automated compatibility checks, rollback tooling, and customer progress tracking
  • tpm-templates — public template library for program charters, risk registers, and RACI matrices used across 6 teams

Education

Bachelor of Science, Computer Science — University of Illinois Urbana-Champaign
Champaign, IL | Sep 2013 – May 2017

Distributed Systems, Human-Computer Interaction

Skills

Program Delivery: Cross-functional program management, Technical roadmap planning, Risk and dependency tracking
Technical: API integrations, Data pipeline architecture, SQL, Python scripting, developer tooling
Compliance & Security: SOC 2 Type II, HIPAA, Vendor risk management, Audit readiness
Stakeholder Management: Executive communications, Engineering leadership alignment, Customer escalation management